AI by the Numbers: Growth in US Consumers Acceptance of Chatbots

Chatbots-advantages-disadvantages

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI highlighted the growth in consumers’ acceptance of chatbots, especially for help with routine tasks; questions about medical AI algorithms missing the worst patient outcomes; and new predictions for 2020 and beyond about the future of AI and work.

Read more here

About GilPress

I'm Managing Partner at gPress, a marketing, publishing, research and education consultancy. Also a Senior Contributor forbes.com/sites/gilpress/. Previously, I held senior marketing and research management positions at NORC, DEC and EMC. Most recently, I was Senior Director, Thought Leadership Marketing at EMC, where I launched the Big Data conversation with the “How Much Information?” study (2000 with UC Berkeley) and the Digital Universe study (2007 with IDC). Twitter: @GilPress
This entry was posted in Chatbots and tagged , , , , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *