Robot Augmentation

You may have heard “AI” explained as “augmented intelligence,” i.e.., robots supporting or enhancing human intelligence. Now, researchers at Amazon are experimenting with robot augmentation:

“…researchers at Amazon’s Alexa AI division developed a framework that endows agents with the ability to ask for help in certain situations. Using what’s called a model-confusion-based method, the agents ask questions based on their level of confusion as determined by a predefined confidence threshold, which the researchers claim boosts the agents’ success by at least 15%.”

See here and here

About GilPress

I'm Managing Partner at gPress, a marketing, publishing, research and education consultancy. Also a Senior Contributor forbes.com/sites/gilpress/. Previously, I held senior marketing and research management positions at NORC, DEC and EMC. Most recently, I was Senior Director, Thought Leadership Marketing at EMC, where I launched the Big Data conversation with the “How Much Information?” study (2000 with UC Berkeley) and the Digital Universe study (2007 with IDC). Twitter: @GilPress
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