Progress in AI and its Future Development

AI_Develoment_ATKearney

A.T. Kearney:

AI has achieved recent performance breakthroughs across numerous cognitive applications (Figure 7), from image classification to pattern recognition and ontological reasoning. This progress is due largely to convergent advances across three enablers: computing power, training data and learning algorithms. To illustrate this, automated
image recognition and classification has improved in accuracy over the past decade, from 85% to 95% (a human averages 93%), allowing such algorithms to progress from being novelties to enablers of real innovations, such as autonomous transportation for warehouse order picking.
Solutions are currently trained on millions of image data, a 100-fold increase compared with a decade ago. They are powered by specialized graphics processing unit chips that
are more than 1,000 times faster, and five to ten times more  complex (based on a 150 to 200-layer neural network) than those of previous generations. Computing and storage costs have declined commensurately by an average of 35% year on year.
In the near future, AI will build on adoption enablers to unlock faster, smarter and more intuitive applications, although progress will probably be confined to broad  adoption of narrow, context-aware intelligence across domains. The chasm separating narrow and general intelligence is believed to represent a fundamentally different set of learning algorithms and non-deterministic computing architecture compared with what exits currently.
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Car Pool of the Future: 11 Million Shared Driverless Cars by 2030 and 35 Million Car-Sharing Registered Users by 2021

Driverless_Cars_Shared_ABI

ABI Research:

Fully driverless technology will spark a transformation of personal mobility, enabling consumers to abandon costly vehicle ownership and summon shared vehicles when needed. ABI Research predicts that this will transform the vehicle interior, which car manufacturers will design to be reconfigurable per the individual needs and preferences of whoever is using the vehicle at the time…

ABI Research forecasts that there will be more than 11 million shared driverless vehicles operating on the roads globally by 2030, serving an average of 64 users per shared driverless vehicle.

Boston Consulting Group:

The size of the urban population and the number of licensed drivers will determine the growth of car sharing in Europe, North America, and Asia-Pacific.

In Europe, some 81 million people will be living in large urban areas in 2021, 46 million of whom will have a valid driver’s license. About 14 million people will be registered with a car-sharing service and 1.4 million of them will be heavy users who take multiple trips per month. The North American urban population is expected to reach 50 million by 2021; 31 million people will be licensed drivers, of whom 6 million will be registered users of a car-sharing service. Some 600,000 people will be heavy users. Asia-Pacific’s urban population will grow to 253 million, and there will be 75 million licensed drivers. Roughly 15 million will be registered with sharing services, and 1.5 million will use them for multiple monthly trips.

 

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Big Data Landscape 2017: Big Data + AI = New IT Stack

Big-Data-Landscape-2017-Matt-Turck-FirstMark.png

Matt Turck:

We’re witnessing the emergence of a new stack, where Big Data technologies are used to handle core data engineering challenges, and machine learning is used to extract value from the data (in the form of analytical insights, or actions).

In other words: Big Data provides the pipes, and AI provides the smarts.

Of course, this symbiotic relationship has existed for years, but its implementation was only available to a privileged few.

The democratization of those technologies has now started in earnest.  “Big Data + AI” is becoming the default stack upon which many modern applications (whether targeting consumers or enterprise) are being built.  Both startups and some Fortune 1000 companies are leveraging this new stack…

Often, but not always, the cloud is the third leg of the stool. This trend is precipitated by all the efforts of the cloud giants, who are now in an open war to provide access to a machine learning cloud.

 

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The Value of Online Personalization

Personalization-Infographic

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AI Perspectives from Amazon, Salesforce, Google and Leading Roboticists

Robot_dogThe 11th annual MIT Tech Conference, a student-led event organized by the MIT Sloan Tech Club, had “exponential technologies” as its theme this year. Here’s what I learned from the event’s morning sessions which covered artificial intelligence, robotics, quantum computing, and biotechnology.

Look Alexa, No Hands! Screen-free interaction forced Amazon to solve the most difficult problems of speech recognition

Developing computer technology that does not require the use of eyes or hands is “extremely liberating,” said Rohit Prasad, Vice President and Head Scientist for Alexa at Amazon. The absence of a computer screen forced Prasad and his team to tackle the most difficult problems of speech recognition. The inspiration for Alexa was cloud-based AI, “similar to the Star Trek computer,” making it easy for users to walk around the house and get some type of question answered or action performed. The rapid adoption of Alexa was “very humbling,” said Prasad. A crucial factor in its success was opening it up to third-party developers. Today, there are more than 9,000 “skills” Alexa users can select, “for every moment and every occasion,” according to Prasad. (It’s hard to keep up with Alexa, even for her creator—a few days after the event, Amazon disclosed there are now over 10,000 Alexa skills).

We can expect Alexa to visit new countries—it recently launched in the UK and Germany—and new places—enterprises. For each new country, Alexa needs not only to master the local language, but also local information. To succeed in the business world, it needs enterprise software developers. With this in mind Amazon had made it easier to build skills by providing “a massive catalog of semantic elements” so developers do not need to be proficient in machine learning.

Prasad said that with the help of “massive deep learning” Alexa adapts to speech patterns and continuously improves. “We are at a golden age for AI,” he said, but we are only “at the very beginning of what conversation can do.” Winners of the Alexa Prize, a grand challenge of “building a socialbot that can converse coherently and engagingly with humans on popular topics for 20 minutes,” will be announced in November.

Artificial intelligence is human intelligence without creativity

Conversations with computers is a challenge that has preoccupied Richard Socher, Chief Scientist at Salesforce, for some time. With lots of examples, computers can today learn to identify words and answer questions. But Socher agrees with Prasad that there is still a lot of progress to be made before computers could actually understand what we say. There is typically a lot of hype and excitement “when we solve a sub-set of the AI problem,” he said, but we should not “extrapolate too far.”

Talking intelligently about artificial intelligence, without distracting hype and excitement, calls for a definition of what we are talking about. When we think about AI, we often think about the smartest people in the room, said Socher. Smart people play chess—but computers not only play chess better, they can also do many smart things better than smart people such as calculate faster or memorize more. “There are other things we do with our brain that people don’t consider intelligence, but maybe we should,” said Socher.

This reminded me of a conversation I had with roboticist Rodney Brooks a couple of years ago at another MIT conference. Brooks talked about the people that founded AI as a research discipline sixty years ago. “They were very intelligent people,” said Brooks. “They were good at playing games, they were good at mathematics—for them that was the essence of intelligence.” But there is very little difference, in terms of “intelligence,” between a chess master and a construction worker. “They completely missed out that the stuff that seemed easy, was actually the hard stuff,” said Brooks. “I suspect it was by their own introspection and their own views of themselves of being intelligent that led them astray.”

For Brooks, starting in the mid-1980s, the real challenge became figuring “how something like an insect with a hundred thousand neurons was much better at navigation than any of our robots at the time.” The sign on his office door at the MIT AI lab read “Artificial Insect Lab.” Focusing on how insects (and humans) move in the world, led to iRobot and the Roomba, the most popular robot in the world at 15 million sold, and today, to Rethink Robotics and collaborative industrial robots Baxter and Sawyer.

Socher also counts motor skills among the “other things we do with our brains” that maybe we should include in our definition of intelligence. “Motor intelligence is much harder for computers,” he said. “It’s difficult to sample all the events in a complex environment and represent them in a reasonable way.” Another distinguishing characteristic of human intelligence that is very challenging for computers is dealing with ambiguity. Which is why, in the age of computerized stock trading based on parsing the news, a positive review of an Anne Hathaway film moves up the shares of Berkshire Hathaway.

The biggest challenge of all—and what makes us human—is creativity. “AI will continue to struggle with creativity because it is outside the training data,” said Socher. Computers can learn from example, can replicate, and often can replicate better than humans. But they cannot create, cannot come up with something new and unique. All the major advances so far in AI, said Socher, succeeded in processing “a large amount of known training data and do things [the computer] has seen before.”

“AI teaches us who we are,” concluded Socher.

Don’t boil the ocean: To make progress, focus on limited challenges

Just as deep learning succeeded by focusing on specific tasks such as speech recognition instead of vainly pursuing the holy grail of human-like intelligence, roboticists have made progress by focusing on problems they can solve in their lifetime. All three on display at the MIT event do exactly that: Stefanie Tellex, Professor at Brown University, is focusing on pick and place tasks; Ryan Gariepy, co-founder and CTO of Clearpath Robotics is focusing on self-driving in confined spaces; and Helen Greiner, co-founder of iRobots in 1990 and today, founder of CyPhy Works, is focusing on drones, going up in the air to make navigation easier.

As an example of “the problem of trying to do everything,” Gariepy brought up self-driving cars. “Everybody is going after 3 billion people,” he said. This is the market represented by all current drivers worldwide and it’s “perfect from a company building perspective” to go after them, he said. But trying to get to level 5 of autonomous driving on city streets is attempting to do too much too quickly. Instead, Clearpath Robotics is focused on industrial self-driving vehicles, operating in controlled environments where people are trained to follow certain procedures. Another plus is the control and management of human-robot interaction which self-driving cars don’t deal with at all. Clearpath Robotics has proved it can get a self-driving vehicle to work in a factory within an hour.

Tellex is also focused on controlled environments and the “pieces you can carve out that will become possible in 5 to 10 years.” Solving the pick and place challenge could be helpful in hospitals, or in delivering parts and tools in factories.  Working on robots makes people realize, Tellex said, that the “intelligence” in “artificial intelligence” is much more than playing chess or “cognitive computing.” It takes a child two years to become a “mobile manipulator,” she observed, and “human-scale manipulation is incredibly challenging.” The crux of the challenge is that we expect at least 99.99% reliability—it’s mostly a question of how much risk we are willing to tolerate.

Focusing on drones allows CyPhy Works to avoid some of the challenges facing self-driving cars such as dealing with construction sites. Greiner: “Up above the treetops is a highway waiting to be populated.” The focus on solving limited and better controlled AI challenges does not preclude a broad vision of AI’s potential impact on society. For Greiner, the vision is of an end-to-end automation of the supply chain, making it much more efficient than it is today.

The brute force of deep learning: Big data, GPUs, the cloud, and quantum computing

During a lengthy “AI Winter,” Moore’s Law has kept hope alive, re-kindling from time to time the dream of artificial human-like intelligence. The constant increase in computing power eventually ensured that computers would win in a match against a chess champion—not by mimicking human thinking but by applying “brute force.”

Similarly, deep learning, today’s reason for excitement (and hype) about the possibilities of AI, owes much to brute force, but with some interesting tweaks. The breakthrough came with the application of a new computing architecture using Graphics Processing Units (GPUs) instead of traditional computer chips—“5000 cores, each doing a simple calculation in parallel,” explained Socher. There was a lot of data to process in parallel and that was another new aspect of “brute force”—the force of “big data,” all crowdsourced, i.e., labeled by millions of internet users, helping train the deep learning algorithms. The latter, according to Socher, constantly advanced in small steps, adding another 2 or 5 percent accuracy each time.

This perfect storm of hardware and software developments led to the current “inflection point,” said Greiner. “I have to admit I have said this before. But connecting to the cloud and deep learning is the inflection point today. With deep learning we can have the next generation of robots.”

The cloud represents yet another aspect of “brute force,” combining the computing and storage power of many systems and allowing for the pooling of large sets of data. The cloud also provides an opportunity for robots to collect and provide data to deep learning systems, noted Tellex. And through the cloud,  robots can learn from other robots, said Greiner, pointing to another benefit of putting data in a central, accessible repository. Tellex: “Once we know how to make the robot do something, we can teach many other robots.”

In 5 to 10 years, we may have a completely new notion of the meaning of “brute force.” John Martinis, Research Scientist at the Quantum Computing Group at Google, talked about his 30-year research into building a computer that can process as many data points as atoms in the universe. Quantum computers store 1 and 0 at the same time, in a quantum bit (Qubit), and can process them in parallel. Every qubit you add, you double the processing power and 2 to the three hundred, or 300 Qubits, is the number of atoms in the universe. The Google team is making steady progress and the “stretch goal” for the end of this year is 50 Qbits.

Martinis: “We are still at the demo stage. You can cook up special problems where the quantum computer is faster, but these are not practical problems. We will try to do something useful in 5 to 10 years.” New algorithms may speed up making quantum computers useful. “We are only one smart idea away from doing something useful,” said Martinis. But, he added, “’Only’ is the hard part.”

In the meantime, Socher can see where “extra computation,” whether from traditional or quantum computers, could help. One AI area that can benefit is “multi-task learning” or getting computers to be more like humans by not forgetting what they learned before. For this, you need to combine, ingest and process many data sets, for vision, speech, and other cognitive tasks. That means lots of data and a lot of computing power.

The brain is ground zero… if you believe neuroscience can answer everything

Another area where more computational power can be beneficial is the human brain. So thinks Bryan Johnson, founder and CEO of Kernel, a startup developing “a tiny chip that can be implanted in the brain to help people suffering from neurological damage caused by strokes, Alzheimer’s or concussions.”

But diseased brains are only an “entry point” for Johnson and his vision of computer-augmented humanity, “opening up the possibilities of what we can become.” Early in his life, Johnson pledged to himself to retire at the age of 30 with a “bunch of money to do something meaningful in the world.” He missed his goal a bit, having sold online payment company Braintree to PayPal for $800 million in 2013, when he was 34. Johnson then set up a $100 million fund that invests in science and technology start-ups that could improve quality of life or, primarily, “unlock human intelligence.”

By this he apparently means that we should apply Moore’s Law to humans. He “felt incredibly frustrated being human,” specifically with our slow bit rate and the “limitations in our bandwidth.” Now that “we have the programmability that we didn’t have before,” Johnson is also frustrated with people’s lack of imagination, telling the audience a number of times that when printing was invented, people “never expected the range of things that could be published.” Today, he thinks, we suffer from a similar failure of imagination regarding what’s possible with synthetic biology and genetics.

Johnson admits that “we don’t know a lot about the brain,” but he is an optimist.  We made a lot of progress with our understanding of how a few neurons work, he asserts. So what kind of progress, Johnson asks, we will make when we understand how thousands of neurons work?

Is it possible that reducing imagination—or any other product of our minds—to how neurons fire in the brain is a failure of imagination on Johnson’s part, as it is on the part of many smart and very intelligent people? The event took place at the MIT Media Lab, which one of its luminaries, the late Marvin Minsky, once said: “The human brain is just a computer that happens to be made out of meat.”

In this (very popular) worldview, speeding up the meat machine is not that far-fetched. But given the progress that has been made by roboticists and deep learning researchers by focusing on specific cognitive tasks and abandoning the quest for artificial human-like intelligence, wouldn’t it be better to stick to just trying to help diseased brains?

[Helping with moving things alone at the conference were journalists Barb Darrow, Steven Levy and Jennifer Ouellette and Liam Paull, Research Scientist at MIT’s Distributed Robotics Lab. See here for the list of students organizing the event]

Originally published on Forbes.com

[youtube https://www.youtube.com/watch?v=xyyhvgDM9kQ?ecver=2]
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Machine Learning: Math Topics and Algorithms

MachineLearning_MathTopics.png

Source: Wale Akinfaderin

Source:  Jason Brownlee

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IoT Security in the News

IoT_security_TripwireStudy

Tripwire:

  • 96% of IT professionals expect to see an increase in security attacks on IoT
  • 51% said they’re not prepared for malicious campaigns that in some way exploit or misuse the IoT

6 Hot Internet of Things (IoT) Security Technologies

Bruce Schneier on how IoT-linked Teddy Bear leaked personal audio recordings and a video interview with him (Schneier, not the Teddy Bear) about IoT security.

IoT_security_Arxan

 

 

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Will Google Own AI? (2)

According to the tally Google provided to MIT Technology Review, it published 218 journal or conference papers on machine learning in 2016, nearly twice as many as it did two years ago…  Compared to all companies that publish prolifically on artificial intelligence, Clarivate ranks Google No. 1 by a wide margin.

See also AI And Community Development Are Two Key Reasons Why Google May Win The Cloud Wars

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Using AI And Deep Learning To Improve Consumer Access To Credit

SAS_NN

Neural network created in SAS Visual Data Mining and Machine Learning 8.1

Artificial intelligence, machine learning and neural networks-based deep learning are concepts that have recently come to dominate venture capital funding, startup formation, promotion and exits and policy discussions. The highly-publicized triumphs over humans in Go and Poker, rapid progress in speech recognition, image identification, and language translation, and the proliferation of talking and texting virtual assistants and chatbots, have helped inflate the market cap of Apple (#1 as of February 17), Google (#2), Microsoft (#3), Amazon (#5), and Facebook (#6).

While these companies dominate the headlines—and the war for the relevant talent—other companies that have been analyzing data or providing tools for analysis for years are also capitalizing on recent AI advances. A case in point are Equifax and SAS: The former developing deep learning tools to improve credit scoring and the latter adding new deep learning functionality to its data mining tools and offering a deep learning API.

Both companies have a lot of experience in what they do. Equifax, founded in 1899, is a credit reporting agency, collecting and analyzing data on more than 820 million consumers and more than 91 million businesses worldwide. SAS, founded in 1976, develops and sells data analytics and data management software.

The AI concepts that make headlines today also have a long history. Moving beyond speedy calculation, two approaches emerged in the 1950s to applying early computers to other type of cognitive work. One was labeled “artificial intelligence,” the other “machine learning” (a decidedly less sexy and attention-grabbing name). While the artificial intelligence approach was related to symbolic logic, a branch of mathematics, the machine-learning approach was related to statistics. And there was another important distinction between the two: The artificial intelligence approach was part of the dominant computer science paradigm and the practice of a programmer defining what the computer had to do by coding an algorithm, a model, a program in a programming language. The machine-learning approach relied on data and on statistical procedures that found patterns in the data or classified the data into different buckets, allowing the computer to “learn” (e.g., optimize the performance—accuracy—of a certain task) and “predict” (e.g., classify or put in different buckets) the type of new data that is fed to it.

For traditional computer science, data was what the program processed and the output of that processing. With machine learning, the data itself defines what to do next. Says Oliver Schabenberger, Executive Vice President and Chief Technology Officer at SAS: “What sometimes gets overlooked is that it’s really the data that drives machine learning.”

Over the years, machine learning has been applied successfully to problems such as spam filtering, handwriting recognition, machine translation, fraud detection, and product recommendations. Many successful “digital natives” such as Google, Amazon and Netflix, have built their fortunes with the help of machine learning algorithms. The real-world experiences of these companies have proved how successful machine learning can be in using lots of data from a variety of sources to predict consumer behavior. Using lots and lots of data makes predictive models more robust and predictions more accurate. “Big Data,” however, gave rise not only to new type of data-driven companies, but also to a new type of machine learning: “Deep Learning.”

Deep learning takes the machine-learning approach much further by applying it to multi-layer “artificial neural networks.” Influenced by a computational model for human neural networks first developed in 1943, artificial neural networks got their first software manifestation in the 1957 Perceptron, an algorithm for pattern recognition based on a two-layer network. Abandoned for a while because of the limited computing power of the day, deep neural networks have seen a remarkable revival over the last decade, fueled by advanced algorithms, big data, and increased computer power, specifically in the form Graphics Processing Units (GPU) which process data in parallel, thus cutting down on the time required to “train” the computer.

Today’s deep neural networks move vast amounts of data through many layers of hardware and software, each layer coming up with its own representation of the data and passing what it “learned” to the next layer. Artificial intelligence attempts “to make a machine that thinks like a human. Deep neural networks try to solve pretty narrow tasks,” says Schabenberger. Relinquishing the quest for human-like intelligence, deep learning has succeeded in vastly expanding the range of narrow tasks machines can learn and perform.

“We noticed a couple of years ago,” says Peter Maynard, Senior Vice President of Global Analytics at Equifax, “that we were not getting enough statistical lift from our traditional credit scoring methodology.” The conventional wisdom in the credit scoring industry at the time was that they must continue to use traditional machine learning approaches such as logistical regression because the results were interpretable, i.e., in compliance with regulation. Modern machine-learning approaches such as deep neural networks, which promised more accurate results, presented a challenge in that regard as they were not interpretable. They are considered a “black box,” a process so complex that even its programmers do not fully understand how the learning machine reached the results it produced.

“My team decided to challenge that and find a way to make neural nets interpretable,” says Maynard.  He explains: “We developed a mathematical proof that shows that we could generate a neural net solution that can be completely interpretable for regulatory purposes. Each of the inputs can map into the hidden layer of the neural network and we imposed a set of criteria that enable us to interpret the attributes coming into the final model. We stripped apart the black box so we can have an interpretable outcome. That was revolutionary, no one has ever done that before.”

Maynard reports that the neural net has improved the predictive ability of the model by up to 15%. The larger the size of the data set analyzed and the more complex the analysis, the bigger is the improvement. “In credit scoring,” says Maynard, “we spend a lot of time creating segments to build a model on. Determining the optimal segment could take sometimes 20% of the time that it takes to build a model. In the context of neural nets, those segments are the hidden layers—the neural net does it all for you. The machine is figuring out what are the segments and what are the weights in a segment instead of having an analyst do that. I find it really powerful.”

The immediate benefit of using neural nets is faster model development as some of the work previously done by data scientists in building and testing a model is automated. But Maynard envisions “full automation,” especially regarding a big part of a data scientist’s job—the ongoing tweaking of the model. Maynard: ”You have a human reviewing it to make sure it’s executing as intended but the whole thing is done automatically. It’s similar to search optimization or product recommendations where the model gets tweaked every time you click. In credit scoring, when you have a neural network with superior predictability and interpretability, there is no reason to have a person in the middle of that process.”

In addition, the “attributes” or the factors affecting a credit score (e.g., the size of an individual’s checking account balance and how it was used over the last 6 months), are now “data-driven.” Instead of being hypotheses developed by data scientists, now the attributes are created by the deep learning process, on the basis of a much larger set of historical or “trended data.” “We are looking at 72 months of data and identifying patterns of consumer behavior over time, using machine learning to understand the signal and the strength of the signal over that time period,” says Maynard. “Now, instead of creating thousands of attributes, we can create hundreds of thousands of attributes for testing. The algorithms will determine what’s the most predictive in terms of the behavior we are trying to model.”

The result—and the most important benefit of using modern machine learning tools—is greater access to credit. Analyzing two years’ worth of U.S. mortgage data, Equifax determined that numerous declined loans could have been loaned safely. That promises a considerable expansion of the universe of approved mortgages. “The use case we showed regulators,” says Maynard, “was in the telecom industry where people had to put down a down payment to get a cell phone—with this model they don’t need to do that anymore.”

Equifax has filed for a patent for its work on improving credit scoring. “It’s the dawn of a new age—enabling greater access to credit is a huge opportunity,” says Maynard.

Originally published on Forbes.com

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10 Hottest AI Technologies

Forrester AI technologies

The market for artificial intelligence (AI) technologies is flourishing. Beyond the hype and the heightened media attention, the numerous startups and the internet giants racing to acquire them, there is a significant increase in investment and adoption by enterprises. A Narrative Science survey found last year that 38% of enterprises are already using AI, growing to 62% by 2018. Forrester Research predicted a greater than 300% increase in investment in artificial intelligence in 2017 compared with 2016. IDC estimated that the AI market will grow from $8 billion in 2016 to more than $47 billion in 2020.

Coined in 1955 to describe a new computer science sub-discipline, “Artificial Intelligence” today includes a variety of technologies and tools, some time-tested, others relatively new. To help make sense of what’s hot and what’s not, Forrester just published a TechRadar report on Artificial Intelligence (for application development professionals), a detailed analysis of 13 technologies enterprises should consider adopting to support human decision-making.

Based on Forrester’s analysis, here’s my list of the 10 hottest AI technologies:

    1. Natural Language Generation: Producing text from computer data. Currently used in customer service, report generation, and summarizing business intelligence insights. Sample vendors: Attivio, Automated Insights, Cambridge Semantics, Digital Reasoning, Lucidworks, Narrative Science, SAS, Yseop.
    1. Speech Recognition: Transcribe and transform human speech into format useful for computer applications. Currently used in interactive voice response systems and mobile applications. Sample vendors: NICE, Nuance Communications, OpenText, Verint Systems.
    2. Virtual Agents: “The current darling of the media,” says Forrester (I believe they refer to my evolving relationships with Alexa), from simple chatbots to advanced systems that can network with humans. Currently used in customer service and support and as a smart home manager. Sample vendors: Amazon, Apple, Artificial Solutions, Assist AI, Creative Virtual, Google, IBM, IPsoft, Microsoft, Satisfi.
  1. Machine Learning Platforms: Providing algorithms, APIs, development and training toolkits, data, as well as computing power to design, train, and deploy models into applications, processes, and other machines. Currently used in a wide range of enterprise applications, mostly `involving prediction or classification. Sample vendors: Amazon, Fractal Analytics, Google, H2O.ai, Microsoft, SAS, Skytree.
  2. AI-optimized Hardware: Graphics processing units (GPU) and appliances specifically designed and architected to efficiently run AI-oriented computational jobs. Currently primarily making a difference in deep learning applications. Sample vendors: Alluviate, Cray, Google, IBM, Intel, Nvidia.
  3. Decision Management: Engines that insert rules and logic into AI systems and used for initial setup/training and ongoing maintenance and tuning. A mature technology, it is used in a wide variety of enterprise applications, assisting in or performing automated decision-making. Sample vendors: Advanced Systems Concepts, Informatica, Maana, Pegasystems, UiPath.
  4. Deep Learning Platforms: A special type of machine learning consisting of artificial neural networks with multiple abstraction layers. Currently primarily used in pattern recognition and classification applications supported by very large data sets. Sample vendors: Deep Instinct, Ersatz Labs, Fluid AI, MathWorks, Peltarion, Saffron Technology, Sentient Technologies.
  5. Biometrics: Enable more natural interactions between humans and machines, including but not limited to image and touch recognition, speech, and body language. Currently used primarily in market research. Sample vendors: 3VR, Affectiva, Agnitio, FaceFirst, Sensory, Synqera, Tahzoo.
  6. Robotic Process Automation: Using scripts and other methods to automate human action to support efficient business processes. Currently used where it’s too expensive or inefficient for humans to execute a task or a process. Sample vendors: Advanced Systems Concepts, Automation Anywhere, Blue Prism, UiPath, WorkFusion.
  7. Text Analytics and NLP: Natural language processing (NLP) uses and supports text analytics by facilitating the understanding of sentence structure and meaning, sentiment, and intent through statistical and machine learning methods. Currently used in fraud detection and security, a wide range of automated assistants, and applications for mining unstructured data. Sample vendors: Basis Technology, Coveo, Expert System, Indico, Knime, Lexalytics, Linguamatics, Mindbreeze, Sinequa, Stratifyd, Synapsify.

There are certainly many business benefits gained from AI technologies today, but according to a survey Forrester conducted last year, there are also obstacles to AI adoption as expressed by companies with no plans of investing in AI:

There is no defined business case                                                       42%

Not clear what AI can be used for                                                       39%

Don’t have the required skills                                                             33%

Need first to invest in modernizing data mgt platform             29%

Don’t have the budget                                                                           23%

Not certain what is needed for implementing an AI system     19%

AI systems are not proven                                                                    14%

Do not have the right processes or governance                             13%

AI is a lot of hype with little substance                                             11%

Don’t own or have access to the required data                                8%

Not sure what AI means                                                                          3%

Once enterprises overcome these obstacles, Forrester concludes, they stand to gain from AI driving accelerated transformation in customer-facing applications and developing an interconnected web of enterprise intelligence.

Originally published on Forbes.com

 

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