Category Archives: AI

Natural Language Processing is a based on deep learning that enables computers to acquire meaning from inputs given by users. In the context of bots, it assesses the intent of the input from the users and then creates responses based on contextual … Continue reading →

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted among other findings, disagreements about the impact of chatbots: Do purchase rates go down when people find out they are interacting with a chatbot? Or do … Continue reading →

Source: CGS

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted the growing reluctance of US consumers to chat with chatbots, the growing expectations of AI as a critical business component, and the growing employee skills gap … Continue reading →

If a company has gathered information about you in a secure manner, would you feel comfortable using a chatbot that does the following things: Source: LivePerson