Category Archives: Chatbots
AI by the Numbers: Most US Consumers Don’t Like Chatbots
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted the growing reluctance of US consumers to chat with chatbots, the growing expectations of AI as a critical business component, and the growing employee skills gap … Continue reading
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Feeling Comfortable with Chatbots?
If a company has gathered information about you in a secure manner, would you feel comfortable using a chatbot that does the following things: Source: LivePerson
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The Chatbot Experience
Nearly 40% of consumer experiences with chatbots are negative. Read more
Alexa, How Many of You Have Been Sold?
Business Insider: According to Statista’s estimates — based in part on earlier US sales data from CIRP — total Echo device sales have more than doubled from 2015 to 2016. The amount of “skills” third-party developers have built for Alexa, meanwhile, has risen … Continue reading
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