Category Archives: Chatbots

Feeling Comfortable with Chatbots?

If a company has gathered information about you in a secure manner, would you feel comfortable using a chatbot that does the following things: Source: LivePerson  

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Chatbot Fatigue?

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The Chatbot Experience

Nearly 40% of consumer experiences with chatbots are negative. Read more

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Alexa, How Many of You Have Been Sold?

Business Insider: According to Statista’s estimates — based in part on earlier US sales data from CIRP — total Echo device sales have more than doubled from 2015 to 2016. The amount of “skills” third-party developers have built for Alexa, meanwhile, has risen … Continue reading

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