Author Archives: GilPress

About GilPress

I'm Managing Partner at gPress, a marketing, publishing, research and education consultancy. Also a Senior Contributor forbes.com/sites/gilpress/. Previously, I held senior marketing and research management positions at NORC, DEC and EMC. Most recently, I was Senior Director, Thought Leadership Marketing at EMC, where I launched the Big Data conversation with the “How Much Information?” study (2000 with UC Berkeley) and the Digital Universe study (2007 with IDC). Twitter: @GilPress

AI by the Numbers: Growth in US Consumers Acceptance of Chatbots

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI highlighted the growth in consumers’ acceptance of chatbots, especially for help with routine tasks; questions about medical AI algorithms missing the worst patient outcomes; and new predictions … Continue reading

Posted in Chatbots | Tagged , , , , , | Leave a comment

Chatbot Fatigue?

Posted in Chatbots | Leave a comment

Feeling Comfortable with Chatbots?

If a company has gathered information about you in a secure manner, would you feel comfortable using a chatbot that does the following things: Source: LivePerson  

Posted in Chatbots | Leave a comment

AI by the Numbers: 65% of Businesses Report No Return on AI Investments

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI highlighted the rapidly increasing expectations regarding the business benefits of AI and the low incidence of business gains so far; the increasing adoption of AI by businesses … Continue reading

Posted in AI | Leave a comment

635 AI Acquisitions Since 2010

A report by CB Insights shows that, as of August, 2019 was on track to surpass last year’s record number of AI startup acquisitions. The annual tally has grown an average of 38 percent every year since 2010.

Posted in AI | Leave a comment

Automation and Robots Take a Byte Out of US National Income

Bloomberg: Automation has “contributed substantially” to reducing the portion of national income that goes to U.S. workers over the past two decades, according to a new study by economists at the Federal Reserve Bank of San Francisco. Despite the lowest … Continue reading

Posted in AI, Robotics | Leave a comment

AI by the Numbers: Most US Consumers Don’t Like Chatbots

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted the growing reluctance of US consumers to chat with chatbots, the growing expectations of AI as a critical business component, and the growing employee skills gap … Continue reading

Posted in Chatbots | Leave a comment

Chatbot Fatigue: US Consumers Prefer Human Agents

Source: CGS

Posted in Chatbots | Leave a comment

Most Trusted News Source

Source: OFcom

Posted in Misc | Leave a comment

Top websites writing about AI in the past year

Source: Decoding AI in the US

Posted in AI | Leave a comment